Monday, April 21, 2014

Position Open: Student Serials and Technical Assistant

Summary Description: The Library Serials and Technical Assistant is responsible for maintaining the Serials database and shelving organization as well as technical processing of all physical materials for the Darling Library collection. (See full job description.)

Hours: 15 hours per week, year round, flexible schedule.

Rate of pay: $10/hour ($8/hour during training.)

1. Must be a current Hope International University student.
2. Must be able to work year round (summers and intersessions included,) 4-5 days per week.
3. Must be able to begin work by or before May 12, 2014.

How to apply:
  • Contact Career Services at to fill out an application.
  • Career Services will forward completed applications to the Library.
  • Select candidates will be notified by the Library with instructions for arranging to take a mandatory aptitude test between April 21 and April 30.
Deadline: April 25, 2014, 5:00pm

Thursday, April 17, 2014

Easter Weekend Hours

The Darling Library will be open from 12:00PM to 5:00PM
on April 18, 2014 for Good Friday.

We will also be open from 12:00PM to 4:00PM
on Saturday, April 19, 2014.

The library will be closed for Easter Sunday, April 20th.

Extended Hours resume on Monday, April 21st.

Today's Hours are always posted on the library's home page.

See a complete calendar of library hours at

National Library Week: The State of America's Libraries Report

The State of America's Libraries Report is issued annually during National Library Week "to inform the public about important trends and key issues facing America's libraries." (The State of America's Libraries Report: A Report from the American Library Association.)

Of particular interest to us in the Darling Library of Hope International University is the section on Academic Libraries.
It is interesting that although our mission is unique to our community, our issues are shared throughout the nation.

The pressure on higher education to focus on assessment of learning outcomes and graduation rates forces academic libraries to demonstrate value by providing tangible evidence that they contribute to student learning. This is a challenge for the majority of universities that do not require a for credit course on information literacy in the curriculum. How do libraries show that what they do matters to academic success?

According to this year's report,
"Librarians have their work cut out for them. John H. Pryor of the Higher Education Research Institute surveyed incoming first-year college students in the fall of 2011 and found that 60 percent do not evaluate the quality or reliability of information, 75 percent do not know how to find research articles and resources, and 44 percent do not know how to integrate knowledge from different sources. ('The American Freshman: National Norms, Fall 2011' PDF)

In fact, most students in higher education don’t consider the campus library website a must for success. The Educause Center for Applied Research collaborated with 195 institutions in 2012 to ask more than 100,000 students a range of questions, including: “When it comes to your success as an undergraduate, what is the one website or online resource you couldn’t live without?” The most frequently cited sources were Google (33 percent) and Blackboard (16 percent), while only 5 percent went with the college or university library website. ('ECAR Study of Undergraduate Students and InformationTechnology, 2012' PDF)

Employers feel differently. According to a Project Information Literacy research report, employers are less than satisfied with the information-seeking behavior of today’s college graduates. Unlike college, a sense of urgency often pervades the workplace, where personal contacts often reap more useful results than online searches. Employers are dissatisfied with graduates who settle for finding answers quickly online rather than using both online and traditional methods to conduct comprehensive research. ('Learning Curve: How College Graduates Solve Information Problems Once They Join the Workplace' PDF)

Academic libraries clearly have an important role to play. A study by David Schwieder and Lisa Hinchliffe that analyzed National Center for Education Statistics datasets found that academic libraries at four-year colleges and universities can make a broad, empirically grounded claim of providing value to their institutions. High retention and graduation rates were positively linked to a number of library variables, especially library hours and the amount spent on serial publications. ('NCES Datasets and Library Value: An Exploratory Study of 2008 Data”)'

The report goes on to say that Academic libraries are "rising to the challenge, working to transform services" and assume new roles. This is evident at the Darling Library at Hope. The titles of our professional librarians have not changed in over fifteen years, but how we fill our roles change continuously and significantly in order to continue to fulfill our mission "to serve the information and research needs of the Hope International University community."

Our collection of print books (65,000) has not grown significantly while our ebook collections have increased to nearly twice the number (120,000) books on the shelves. Our online resources include ejournals, ebooks, indexes, and full-text article databases and more.

Beyond that, we also provide reference and instruction services online. We have had a librarian "embedded" in Strategies for Success (the first course that online undergraduate students take) since 2010. Our website is designed with both online and on-ground students in mind. We use LibGuides to provide a variety online Subject and Research guides. LibAnswers is available 24/7 for various levels of online reference help including a Frequently Asked Question database and contacting our librarians.

On ground, approximately 50% of the library's floor space is dedicated to technology. But Interlibrary Loans of physical books have increased about 300% over a year's time, indicating the print is not dead.

Our systems and technical services have changed in too many ways to recount here along with the types of skills required to manage these areas.

When was the last time you looked at what your library has to offer? If it hasn't been in 2014, take a look. You will probably find something new.

Wednesday, April 16, 2014

National Library Week: Supporting Libraries

"...remembering the words the Lord Jesus himself said: 'It is more blessed to give than to receive.'" (Acts 20:35)

We are often asked whether we accept used book donations. It may sound strange, but the Darling Library prefers not to receive book donations. According to a 2010 cost analysis of processing used book donations at Hope, a "free" book ends up costing the library anywhere from $10 to $40. It takes time to evaluate its physical condition, find out if we already have it or not, determine whether we want a second or third copy, decide whether it is scholarly, fits the needs of the curriculum, and so on.

However, we can't seem to stop people from giving! (How can we say no?) To facilitate this desire to give, we have developed a partnership with an organization called Better World Books.  To support the Darling Library with your used books, you can drop them off for a gift in-kind receipt and we will send them to Better World Books to sell on our behalf. HIU gets a portion of the proceeds to enable us to buy books that our faculty recommends and a portion goes to support a literacy program in Africa. You give. We give. Everybody wins!

You can also support us by buying books from our online "Sidewalk Sale." Shipping is free anywhere in the US. Again, everybody wins!

Of course, we also accept monetary donations!

Would you like to donate books to a needy library? The American Library Association provides a fact sheet with information about organizations that facilitate this. (Sending Books to Needy Libraries: Book Donation Programs ALA Library Fact Sheet 12)

Tuesday, April 15, 2014

National Library Worker's Day

“NLWD is a day for library staff, users, administrators and Friends groups to recognize the valuable contributions made by all library workers.” (American Library Association National Library Workers Day

As we continue our celebration of National Library Week, we want you to meet the Darling Library staff, here to serve your information and research needs!

Darling Library Staff:
- Robin Hartman, Director of Library Services (See blog post.)
- Terri Bogan, Reference and Instruction Librarian (See blog post.)
- Systems and Technical Services Librarian (See blog post.)
- Katy Lines, Library Services Manager (See blog post.)
- Joe Watson, Library Technical Services Assistant (See blog post.)
    Our current crop of Student Library Assistants:*
  • Melina Arciniega, Liberal Studies Major from Rancho Cucamonga, CA (hired August 2011)
  • Sarah Bishop, Liberal Studies Major from Westminster, CA (hired August 2013)
  • Jacqueline Bran, MFT Graduate Student from Fontana, CA (hired August 2012)
  • Robert Brazile, Ministry Major from Washington state (hired January 2014)
  • Michael Jankowski, Psychology Major from Santa Ana, CA (hired August 2013)
  • Matthew Licano, Criminal Justice Major from La Habra, CA (hired August 2013)
  • Rachel Malabuyo, Liberal Studies Major from the Philippines (hired August 2012)
  • Maria Ordenana, Cross Cultural Business Administration Major from Nicaragua (hired August 2013)
  • Mireli Prado, Psychology Major from California (hired August 2013)
  • Lorenzo Rodriguez, Math Major from Fresno, CA (hired August 2012)
  • Emily Terwilliger, Business Management Major from Susanville, CA (hired January 2014)
  • Hanna Walker, Business Major from Brea, CA (hired August 2012)
  • Trevor Williams, Library Technical Services Assistant, Biblical Studies Major from Washington state (hired December 2010)
*Information about the job of Library Assistant in the US:
American Library Association. What Library Assistants and Technicians Need to Know.
Bureau of Labor Statistics. Occupational Employment and Wages, May 2013. Library Assistants, Clerical.

Monday, April 14, 2014

Spring Fever Hours

Tuesday, April 15, the Library will be closed for Spring Fever participation.

Our open hours will be as follows:

Open - 7:45AM to 9:30AM
Closed - 9:30AM to 7:00PM for Spring Fever
Open - 7:00PM to 12:00AM (Midnight)

Celebrate National Library Week!

“First sponsored in 1958, National Library Week is a national observance sponsored by the American Library Association (ALA) and libraries across the country each April. It is a time to celebrate the contributions of our nation's libraries and librarians and to promote library use and support. All types of libraries - school, public, academic and special - participate.”

This year the Darling Library is celebrating National Library Week by inviting our Hope International University students, faculty, and staff to take advantage of the great benefits of being a Darling Library patron. Every day we will highlight a resource or service that is yours just because you belong to the HIU community. For instance, did you know that you can:
  • Place holds on books to pick up later? 
  • Have books delivered to you at the Anaheim campus?
  • View your library account information including books you have checked out?
  • Renew books you have checked out online without having to go to the library?
But first you need to take five minutes to set yourself up for academic success.

If you already are patron in our system, you need to set up online access to your patron account by creating a password. For information on how to do this, view the following two guides: How to log into the library and How to set up online access to your patron account for the first time.

If you are not yet registered in the library's system, these guides will tell you what to do.

Tuesday, April 08, 2014

Did you know the HIU Library has a YouTube channel?

Did you know the HIU Library has a YouTube channel? Our channel has a variety of helpful videos for anyone using library resources or wanting to learn more about research or information literacy.


Library faculty produce instructional video tutorials that are targeted to the research needs of the HIU community. These videos range from general help to specific course related tutorials. Here is a sampling of some HIU Library videos:
  • Library Home Page Tour
  • How to Set Up Your Library Account
  • Library Catalog Basic Search
  • Popular Magazines vs. Scholarly Journals
  • HDV1100 Article Search
  • EDU6910 Thesis Research


Videos are grouped into playlists. We group videos targeted for specific classes into playlists for those classes. This makes it easy for students to find those videos for viewing. Faculty can also link directly to a playlist in eCollege or an eCompanion instead of listing out the individual videos. (Faculty: See our Embedded Instruction page for more information about how you can request video tutorials for your class.)

We also create playlists of videos produced by database vendors, like ProQuest, that demonstrate effective uses of those resources. For instance, the ProQuest playlist includes videos that range from a basic search of ProQuest to more advanced searches like finding articles that include Figures & Tables or using Folders to organize your research.

We sometimes create playlists of videos produced by an organization, such as Project Information Literacy, that have specific relevance to information literacy, research, or other information and library issues.

Here is a list of our current playlists:
  • HDV1100 Strategies for Success
  • eBrary
  • ProQuest
  • Oxford Reference Online
  • Project Information Literacy (PIL)

How to Find Videos and Playlists

There are several ways to find our YouTube channel:
  1. Go directly to our YouTube channel HIULibrary OR ...
  2. Go to the Library Home Page and ...
Click the Research Assistance tab and then the Tutorials (YouTube) link, OR ...

... Click the YouTube icon in the footer of the Library Home Page

Once you are at the HIULibrary YouTube channel, you can click "Videos" to view a list of videos produced by the HIU Library or you can click "Playlists" to view playlists of videos grouped by course, resource, or topic.

Terri Bogan is Reference & Instruction Librarian at Hope International University. She is passionate about helping students navigate the ever expanding world of information. She specializes in the area of information literacy and instructional design.

Monday, April 07, 2014

Camino: Interlibrary Loan on Steroids

Since we started using WorldCat® Local as our library catalog/discovery service in June 2011, book borrowing through Interlibrary loan (ILL) has nearly tripled. Why is that?

Because when searching WorldCat® Local Hope students, staff, and faculty now find books held in libraries worldwide as well as the books (and other resources) found locally in the Darling Library. So, if we don’t have a book they want among the 70,000 volumes shelved at 2500 E. Nutwood Avenue in Fullerton, California, a click of a button invites them to “Request on Interlibrary Loan.”* They can still get it. Wonderful!

However, the wonderfulness can turn to disappointment when they discover that it usually takes about two weeks to get a book on Interlibrary Loan. (We've noticed that students often need research materials sooner than that.) Nevertheless, our patrons borrow more books from other libraries through ILL even with a two-week waiting period.

But now we have joined Camino! This is another example of resource sharing through SCELC. If a book is available at one of the other twelve Camino member libraries in California, our patrons can “Borrow from Camino”* and it can be delivered to the Darling Library for them via courier within two days. That’s as quick as Amazon®! Camino gives us speedy access to over 1.8 million books beyond our shelves. And according to an overlap analysis, 37% of Hope’s library is a unique contribution to Camino. (It's nice to be able to share!)

Look for the blue buttons to request a book from another library.*
More private libraries are joining Camino, but as of today the following libraries are members:
    Southern California:
  • California Baptist University, Riverside
  • California Institute of the Arts, Valencia
  • Claremont Colleges, Claremont
  • Hope International University, Fullerton
  • Loyola Marymount University, Los Angeles
  • Occidental College, Los Angeles
  • Pepperdine University, Malibu
  • The American Jewish University, Los Angeles
  • Westmont College, Santa Barbara
    Northern California:
  • Dominican University, San Rafael
  • Holy Names University, Oakland
  • University of the Pacific, Stockton
  • William Jessup University, Rocklin

*Eligible Darling Library patrons (current students, staff, and faculty) must first log in to "My Library Account" with their HIU ID number in the upper right-hand corner of the WorldCat® Local search screen and be connected to the Hope International University network by authenticating with their HIU email address and password.  *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~ Robin Hartman is Director of Library Services at Hope International University. She is curious about how the organization and communication of information shapes society and is committed to equipping students to impact the world for Christ.